Our Purpose – Delivering Better Water for Australian Homes
At PureFlow Filtration, we believe that water quality is one of the most overlooked yet essential aspects of maintaining a healthy home. While Australian tap water meets basic safety standards, it is often heavily treated with chlorine and other chemicals — and may still contain trace levels of heavy metals, nitrates, and other unwanted substances. These elements can affect everything from your family’s health to the condition of your skin, hair, plumbing, and appliances.
Our company was established in response to growing public concern around Australia’s water quality and the lack of accessible, transparent information available to households. Studies and news reports have raised awareness of PFAS (“forever chemicals”), aging infrastructure, and chlorine by-products — yet most families remain unaware of what they’re actually consuming and absorbing every day. PureFlow was created to change that by offering full-home water filtration solutions that are both effective and affordable.
Our Mission – Raising the Standard of Home Water Filtration in Melbourne and Beyond
PureFlow’s mission is to provide high-performance, whole home water filtration systems that give Australian families greater control over the quality of their water. We are committed to delivering systems that not only improve taste and clarity, but also reduce exposure to chlorine, sediment, and other potential contaminants before water reaches any tap, shower, or appliance.
Through personalised in-home consultations and tailored solutions, we help homeowners make informed decisions that align with their needs and local water conditions. Our team is Melbourne-based and proudly services homes across Victoria, with a strong emphasis on education, customer care, and long-term reliability.
The PureFlow Difference – Trusted Service, Tailored Systems, Proven Results
What sets PureFlow apart is our commitment to transparency, long-term value, and proven performance. We combine advanced filtration technology with professional installation and responsive local support. Our systems are built for efficiency, durability, and minimal maintenance — backed by customer reviews that consistently highlight both system performance and service satisfaction.
As the demand for clean, chemical-free water continues to grow across Australia, PureFlow remains at the forefront of innovation and customer trust. We believe whole home filtration will become a standard feature in modern Australian households — and we are proud to lead the way in making that a reality.
FAQ
How often do filters need to be changed?
We generally recommend changing filters every 6–12 months. However, the frequency can vary based on several factors. The quality of your source water, daily water consumption, and the specific type of filtration system you have can all impact this timeline. For instance, if you live in an area with hard water or high levels of contaminants, you might need to change your filters more often. Monitoring the water flow and taste can also be indicators of when a filter needs replacement.
How do I know when the filters need changing?
Our filters typically last between 6–12 months. However, a noticeable drop in water pressure is a key indicator that it’s time for a change. Additionally, when you purchase a system, we add you to our database and will send timely reminders for filter replacements to ensure optimal performance.
How much does it cost?
Our Starter Package offers an economical solution with the installation of a dedicated Reverse Osmosis filtration system exclusively for your drinking water. For those considering our comprehensive, whole home systems, the final pricing is shaped by various factors. These include the initial quality of your water source (whether it’s tank or mains, has high chlorine content, or is hard water), consumption patterns, water pressure variances, and specific installation prerequisites such as pavers, turf, and mains access.
Want a precise quote? It’s on us! Schedule a brief site visit with our friendly professionals. We’ll conduct a water test, evaluate the necessary filters, and inspect the installation area to provide an accurate estimate. This session also allows customers to highlight any specific water quality concerns, ensuring we tailor the best filtration solution for you.
What happens if I move house?
If you move house, don’t worry; our systems are fully relocatable. Simply get in touch with us, and we’ll assist in transferring your filtration system to your new residence. If you choose to leave it behind, the installed system can also enhance your property’s appeal. Many potential buyers see it as a valuable addition, ensuring they have access to high-quality water from day one.
