Most Australians who notice chlorine smell, off-taste, or odd odours in their tap water turn to a carbon filter first, and for good reason. Carbon filtration is one of the most proven, cost-effective methods for improving everyday water quality. But not all carbon filters are the same, and carbon alone isn’t always enough.
We explain exactly what activated carbon removes, how coconut shell carbon compares to standard carbon, and how to know when it’s time to upgrade to a more advanced system like reverse osmosis, in plain english.
Activated carbon is a highly porous material with an enormous surface area, one gram can contain over 500 square metres of surface. When water passes through it, contaminants are trapped through a process called adsorption: particles and chemicals bind to the carbon's surface and are removed from the water.
Carbon filters are available in two main forms:
Carbon filters are effective at reducing:
Total dissolved solids (TDS) – carbon does not reduce the overall mineral content of water.
Not all activated carbon is produced the same way. The raw material and manufacturing process significantly affect quality and performance.
Standard activated carbon is typically produced from coal, wood, or peat. It’s effective for basic chlorine and taste reduction, and is commonly used in entry-level cartridges and refrigerator filters.
Coconut shell activated carbon is produced from the shell of coconuts, which yields a denser, harder carbon with a higher proportion of micropores. This makes it particularly effective at adsorbing smaller molecules – including VOCs and many chemical by-products.
Key differences in practical terms:
|
|
Coconut Shell Carbon |
Standard (Coal/Wood) Carbon |
|
Hardness |
Higher – less fragile |
Lower – more prone to fines |
|
Pore structure |
More micropores |
More macropores |
|
VOC removal |
Better |
Moderate |
|
Taste/odour |
Excellent |
Good |
|
Typical lifespan |
Longer |
Shorter |
|
Best for |
Whole-house, under-sink |
Basic inline, refrigerator |
PureFlow uses coconut shell activated carbon in all systems because it delivers better performance and longer filter life, particularly important in a whole-house application where flow rates and daily volumes are high.
The form carbon takes matters as much as the source material.
GAC filters allow water to flow between loose granules. This means there’s a risk of “channelling” – water taking the path of least resistance through the carbon bed rather than making full contact. GAC is well-suited for taste and odour applications and works effectively in point-of-use and whole-house pre-filters.
Carbon block filters compress activated carbon into a dense, uniform structure. Every drop of water must pass through the block material, ensuring consistent and thorough contact. This gives carbon block:
For a whole-house system where all household water passes through the filter, carbon block is the more reliable choice.
We love our PureFlow filter. The bath and shower no longer smell of chlorine when we run them, and the water tastes delicious. We previously used a ceramic benchtop filter, but having PureFlow installed for...
We love our PureFlow filter. The bath and shower no longer smell of chlorine when we run them, and the water tastes delicious. We previously used a ceramic benchtop filter, but having PureFlow installed for the whole house gives us peace of mind knowing that all heavy metals and chemicals are being removed throughout the home. The customer service was excellent—I couldn’t fault it. Vico Lintang
Read MoreChadstone
We love our PureFlow filter. The bath and shower no longer smell of chlorine when we run them, and the water tastes delicious. We previously used a ceramic benchtop filter, but having PureFlow installed for...
We love our PureFlow filter. The bath and shower no longer smell of chlorine when we run them, and the water tastes delicious. We previously used a ceramic benchtop filter, but having PureFlow installed for the whole house gives us peace of mind knowing that all heavy metals and chemicals are being removed throughout the home. The customer service was excellent—I couldn’t fault it.
Read MoreMontmorency
I called a few different companies to find exactly what I was looking for, and PureFlow was the most professional by far. They sent out Monte, who was excellent to talk to about all my...
I called a few different companies to find exactly what I was looking for, and PureFlow was the most professional by far. They sent out Monte, who was excellent to talk to about all my filtration needs. I ended up going with the whole home filtration system and the Reverse Osmosis system under the sink. I am thoroughly impressed with both filtration systems. I will definitely be recommending PureFlow to all my friends and family.
Read MoreRingwood
10/10: I recently had a water filtration system supplied and installed by PureFlow Filtration, and I couldn’t be more impressed. From start to finish, the service was absolutely seamless. The price was the best I...
10/10: I recently had a water filtration system supplied and installed by PureFlow Filtration, and I couldn’t be more impressed. From start to finish, the service was absolutely seamless. The price was the best I could find, and the workmanship was outstanding. Everything was installed perfectly, with great attention to detail — you can tell they genuinely care about the quality of their work. I’m extremely happy with the end result: clean, great-tasting water and a flawless installation. I highly recommend PureFlow Filtration to anyone looking for reliable, affordable, and professional service.
Read MoreMornington
Monte is very patient. He came to our house and tested the water from the kitchen tap. He was able to answer all the questions we asked him. The setup was very easy, and the...
Monte is very patient. He came to our house and tested the water from the kitchen tap. He was able to answer all the questions we asked him. The setup was very easy, and the filters were installed within a few days. This is an outstanding product, and we are very happy with it. The water quality is so much better, the quality of the filter system is excellent, and the customer service has been great! Thank you, Monte and his team.
Read MoreTarneit
They installed my system last week, and since then, the water tastes so good, and the chlorine smell is gone. Installing the filter has been one of the best decisions I’ve made, especially with a...
They installed my system last week, and since then, the water tastes so good, and the chlorine smell is gone. Installing the filter has been one of the best decisions I’ve made, especially with a newborn at home. I highly recommend PureFlow Filtration for your house.
Read MoreClyde North
We are really satisfied with our whole house PureFlow filter and the reverse osmosis filter system under the sink. We had this product installed a couple of days ago, and we’ve already started noticing the...
We are really satisfied with our whole house PureFlow filter and the reverse osmosis filter system under the sink. We had this product installed a couple of days ago, and we’ve already started noticing the difference in our skin. We wash dishes a lot since we mostly cook at home, so our hands were very dry with many cuts, likely from the chlorine and hard water. Since installing this system, our hands’ skin is getting much better, and we really feel good about this product. The water feels much lighter now and tastes great. We chose this company because they provide a pressure measuring unit on top of the filtration system, use stainless steel material, offer a reverse osmosis system, and gave us the best pricing options compared to other companies. We had a very good experience with their sales consultant, Monte. He is responsible, caring, professional, and has excellent customer service skills. He knows the product and answered all our queries and concerns very well, even after the installation. He looks after his customers well, even after hours and on weekends.
Read MoreWeir Views
We’ve noticed a real improvement in our skin and hair since installing the system, and the water tastes much cleaner. The stainless steel unit is solid and performs far better than smaller plastic alternatives. Monte’s...
We’ve noticed a real improvement in our skin and hair since installing the system, and the water tastes much cleaner. The stainless steel unit is solid and performs far better than smaller plastic alternatives. Monte’s customer service was outstanding—he was thorough, reliable and even followed up after installation.
Read MoreCranbourne
The water quality has made a huge difference to my hair, our laundry, and drinking water. The PureFlow team answered all our questions and made the setup process easy. Great product and excellent customer service.
The water quality has made a huge difference to my hair, our laundry, and drinking water. The PureFlow team answered all our questions and made the setup process easy. Great product and excellent customer service.
Tarneit
The water tastes so much better that even my dog won’t drink from anywhere else. There’s no more buildup on the shower glass either—it stays crystal clear.
The water tastes so much better that even my dog won’t drink from anywhere else. There’s no more buildup on the shower glass either—it stays crystal clear.
Burnside Heights
I absolutely love my PureFlow water system—it’s one of the best decisions I’ve made for my home. I started researching water purifiers after hearing about the water contamination in Melbourne, and after speaking with Monte...
I absolutely love my PureFlow water system—it’s one of the best decisions I’ve made for my home. I started researching water purifiers after hearing about the water contamination in Melbourne, and after speaking with Monte and then Sam, who was incredibly helpful and knowledgeable, I knew I didn’t need to look any further. The water tastes amazing—it’s light, smooth, and silky, and the whole family loves it. It genuinely brings me joy knowing my family is drinking the cleanest, healthiest water possible. My daughter suffers from eczema, and since installing PureFlow, we’ve already seen improvements. This is a one-off expense for something that’s built to last.
Read MorePakenham
Our 4-Stage Whole Home Filtration System is built around a high-quality coconut shell carbon block at its core, with three additional stages that address what carbon alone can't handle.
Designed to capture sand, silt, rust, and dirt before they reach the carbon stage. This protects the carbon from clogging prematurely and ensures consistent performance.
The heart of the system. Our coconut shell activated carbon block is designed to reduce chlorine, chemical residues, and unpleasant odours through adsorption. Tested to reduce up to 95% of VOCs under WQA test conditions. This stage improves taste, reduces chemical content, and protects the downstream stages.
Standard carbon doesn't target dissolved heavy metals effectively. Our Stage 3 uses ATS ion-exchange filtration media - manufactured in Thailand and distributed throughout a carbon-based filter stage, specifically designed to reduce lead and other dissolved heavy metals from your water supply.
Specialised conditioning media to help manage scale-forming tendencies in water - reducing buildup on plumbing, appliances, fixtures, and shower glass over time.
Our system uses large 20" cartridges and filters to 0.5–1 micron, far more effective than the standard 10" cartridges used in most competing whole-house systems. The result is strong water pressure, long filter life, and minimal maintenance.
In Victoria, the WaterMark Certification Scheme is a legal requirement for any system connected to your mains. At PureFlow, our systems are:
| Feature | Carbon Filter (Whole House) | Reverse Osmosis |
| Coverage | Whole house – every tap, shower, appliance | Point of use – typically one kitchen tap |
| Removes chlorine/VOCs | ✓ Excellent | ✓ Excellent |
| Removes heavy metals | ✓ With ion-exchange stage (PureFlow Stage 3) | ✓ |
| Removes fluoride | ✗ | ✓ |
| Removes PFAS | Limited | ✓ (RO membrane) |
| Removes bacteria/viruses | ✗ | ✓ (RO membrane) |
| Water pressure | Minimal drop in pressure | Requires storage tank |
| Wastewater produced | None | Yes (~1.5L per 1L filtered) |
| Best for | Whole-home water improvement: showers, laundry, cooking, appliances | Ultra-pure drinking and cooking water |
Our advanced four-stage whole house filtration system purifies water down to 0.5-1 microns using large 10″ or 20″ cartridges, optimising efficiency and longevity while effectively eliminating contaminants. This comprehensive system ensures clean, filtered water is delivered to every tap and shower throughout your home—enhancing your family’s health and well-being, protecting your plumbing and appliances, and improving your overall quality of life.
Our advanced five-stage reverse osmosis system reduces up to 99% of contaminants, including PFAS and fluoride, while enriching the water with essential minerals. This results in clean, high-alkaline water with a pH of 9.5, offering added peace of mind and supporting overall health. Featuring a USA-made RO membrane and a 12-litre stainless steel storage tank, the system ensures durability, safety, and the highest quality drinking water for your family.
Our premium UV Rainwater Filtration System eliminates bacteria and viruses from your tank water while capturing both fine and coarse sediment. Made in Italy, this all-in-one unit includes dual-stage filtration and a high-output UV lamp, ensuring reliable disinfection without the need for chemicals. An intelligent countdown timer with a built-in alarm system monitors UV lamp life and alerts you when replacement is due, providing continuous, safe water to every tap—ideal for homes relying on rainwater.
This is why our coconut carbon water filters are Australia's Top choice:
We’re hands-on with everything we do. We only use filters we’ve tested ourselves, and we’re picky - if it’s not good enough for our own homes, we won’t offer it to you. Our systems are built for tough Aussie conditions, and every filter is checked and certified before it leaves our hands. We’re always looking for ways to improve, whether that’s smarter designs, better materials, or new ways to make things easier for busy families.
Chlorine, chloramines, VOCs, pesticides, herbicides, taste compounds, and odours. It does not remove fluoride, nitrates, bacteria, or PFAS.
For whole-house systems with standard 10″ cartridges, every 6–12 months. PureFlow’s 20″ high-capacity cartridges extend this considerably. Always replace when you notice taste or odour returning, or at least annually.
This usually means the filter is overdue for replacement, or that stagnant water has been sitting in the housing. Replace the cartridge and flush the system. If the smell persists, have the housing inspected.
Not reliably. Some long-chain PFAS may be partially reduced, but carbon alone should not be relied upon for PFAS removal. A reverse osmosis system with an RO membrane is the recommended solution for PFAS-affected areas.
For whole-house applications, carbon block is more consistent and effective. GAC is suitable for basic taste and odour improvement in lower-flow applications.
Flow reduction typically means sediment clogging the filter (replace the Stage 1 sediment cartridge first), or the carbon cartridge itself is reaching end of life. Check cartridge age and replace as needed.
They serve different purposes. Carbon filters are ideal for whole-home improvement, preserving healthy minerals, and maintaining strong pressure. RO delivers the highest purity for drinking water. Many Melbourne families use both together.
Designed to enhance rainwater’s natural quality and provide economic benefits, this system helps you save money and reduce environmental impact by eliminating the need for harmful disinfectants. It seamlessly integrates into your home, ensuring every tap delivers clear, chemical-free water.
Our innovative 3-stage process starts with dual sediment pre-filters – a 20-micron and a 5-micron filter – meticulously designed to eliminate a wide range of larger impurities commonly found in tank water. These include suspended solids, dirt, rust particles, and other sedimentary deposits. The heart of the system lies in its advanced UV disinfection stage, ensuring your water is free from harmful bacteria and microorganisms. With a robust 70 LPM capacity, it’s engineered to meet the demands of any household.
The PureFlow UV System offers more than just purification; it’s a commitment to eco-friendly living and health. By choosing our system, you embrace a lifestyle free from harsh chemicals, safeguarding both your family’s health and the environment.
Each Italian-made unit is a testament to superior craftsmanship and cutting-edge technology, guaranteeing reliability and efficiency.
Choose PureFlow’s UV Rainwater System for a sustainable, healthy, and elegant water solution.